IIT – SSFA SHORT TERM COURSE ADMISSION 2010 – KHARAGPUR
Organizations of all types and sizes worldwide are facing steep challenges for their survival and sustenance in the market. Customers expect more quality and value for their investment. At this juncture, the companies need to ensure a major quality revolution through improved and sustainable product design, process planning and design, and valued services to the customers. Sixsigma program encompasses and implements a wholistic view to achieve the above. Companies like Motorola, Sony, Nokia, American Express and others enjoy huge competitive edge over their counter parts in the marketplace because they implemented Six-sigma into their organizations. Six-sigma is a statistical meas ure of variability in a given process. Variation is the cause of defects or out of control processes. When an organization has achieved a Sixsigma rate of improvement, it has limited defects to 3.4 per million, which is virtually defect free performance. Six-sigma consists of a well structured m...